Operations Manager
Full Time • Fort Myers
Service Locations: Fort Myers / Naples / Sarasota / Bradenton
Position Type: Full-Time
Position Type: Full-Time
About Us
Flylock Security Solutions of Southwest Florida is a trusted provider of access control, automatic door systems, and commercial locksmith services.
We serve a wide range of clients — from resorts and gated communities to medical and commercial facilities — delivering professional installations and reliable service across Southwest Florida.
We serve a wide range of clients — from resorts and gated communities to medical and commercial facilities — delivering professional installations and reliable service across Southwest Florida.
We’re seeking an Operations Manager to help oversee and streamline day-to-day operations, working closely with the Office Manager to coordinate scheduling, materials, and project logistics. You will also work in the field and provide technical support to technicians.
If you thrive on organization, follow-up, and teamwork, this role offers the opportunity to make a real impact within a growing company.
If you thrive on organization, follow-up, and teamwork, this role offers the opportunity to make a real impact within a growing company.
Position Overview
The Operations Manager ensures that all projects and service calls run smoothly from start to finish.
You’ll work hand-in-hand with the Office Manager to coordinate technician schedules, order and track materials, and maintain communication between the field, office, and customers.
You’ll work hand-in-hand with the Office Manager to coordinate technician schedules, order and track materials, and maintain communication between the field, office, and customers.
This position reports directly to the General Manager and plays a key role in maintaining our high standards of quality, communication, and customer satisfaction.
Key Responsibilities
- Must be proficient in locksmithing, automatic doors, and access control systems, as you will work in the field and provide technical support to technicians.
- Work with the Office Manager to coordinate daily scheduling and workload assignments for technicians
- Communicate with customers and Office Manager regarding job progress, scheduling updates, and service needs
- Coordinate procurement, delivery, and inventory of access control and door hardware materials
- Work alongside technicians on large projects and installations as needed to ensure quality, proper coordination, and smooth execution
- Assist with tracking open jobs, quotes, and follow-ups through completion
- Identify workflow and communication improvements to enhance operational efficiency
- Support technicians with logistical needs, ensuring field readiness each day
- Maintain organized records of projects, materials, and communications
Qualifications
- 3+ years of experience in operations, project coordination, or management (preferably within a trade, construction, or service-based industry)
- Strong organizational and communication skills
- Experience managing or supporting field teams
- Familiarity with access control, door hardware, or low-voltage systems is a plus
- Proficient with Microsoft Office, spreadsheets, and scheduling tools
- Valid Florida driver’s license and clean background
What We Offer
- Competitive salary: $60,000–$80,000+ annually (based on experience)
- Paid vacation and holidays
- Structured Bonus after first year
- Company vehicle and gas card
- Company laptop and cell phone
- Supportive, growth-oriented work environment
- Opportunity to help shape company processes as we continue to expand
Why Join Flylock Security Solutions
At Flylock, you’re not just another employee — you’re part of a close-knit, high-performing team that values professionalism, communication, and accountability.
You’ll work directly with the General Manager and Office Manager, helping to guide daily operations and keep the company running efficiently as we grow across Southwest Florida.
You’ll work directly with the General Manager and Office Manager, helping to guide daily operations and keep the company running efficiently as we grow across Southwest Florida.
The Flying Locksmiths and FlyLock Security Solutions franchise network of security specialists provide access control systems, commercial locksmith services and door security solutions nationwide. We blend traditional values with the latest advancements in technology to ensure our life safety and security solutions meet the precise needs of clients.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FlyLock Security Solutions Corporate.
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Competitive Salary
Company Van
New Uniforms
New Work Phone
Tools Provided
Vacation Time
Overtime if Wanted